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| Jane Morgan
from Bonds, Racoon’s top salon: |
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| We do at least 4-5 full heads and
3-4 partials a week. It’s extensions from morning
till night. Our books are full and we have a waiting list. |
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To what do you
attribute you success?
The most important thing is aftercare. I encourage clients
to talk about any concerns they might have, however silly.
I give them my mobile number and they can ring me if they
have a problem. After all, it’s my name and reputation
that’s at stake.
How successful has the Racoon-Xtend
product line been?
It’s absolutely amazing. I give all my customers
a pack when they have their first set of extensions. Nothing
else compares. The hair dries quicker, it’s more
manageable and not as many extensions fall out.
Do your customers keep coming back?
Not only do they keep coming back for extensions but they
end up becoming regular clients for all the other salon
services like colour and beauty which we also offer. |
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